Privacy Policy
Privacy Policy
Effective Date: July 2026
At NEXT STEP REHAB & DENTAL CARE, we are committed to protecting the privacy and confidentiality of every patient and website visitor. This Privacy Policy explains how we collect, use, store, and safeguard personal information when you visit our website, request an appointment, submit an enquiry, or use our healthcare services.
By accessing our website or voluntarily providing information to us, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website and clinic, we may collect the following information:
Personal Information
- Full name
- Mobile number
- Email address
- Age and gender, where voluntarily provided
- Appointment details
- Information submitted through enquiry, contact, or appointment forms
- Health-related or dental information voluntarily shared for consultation or treatment
Technical Information
When you browse our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Date and time of website access
- Pages visited
- Website usage statistics
This information may be used to improve website performance, functionality, and security.
2. How We Use Your Information
We may use information provided by you for legitimate healthcare and business purposes, including:
- Scheduling and managing appointments
- Responding to enquiries
- Providing dental and rehabilitation services
- Maintaining accurate patient records
- Sending appointment reminders
- Communicating treatment-related updates
- Communicating clinic announcements or service-related information
- Improving our website and patient experience
- Maintaining website security and functionality
- Complying with applicable legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience and analyse website performance.
Cookies may help us:
- Remember preferences
- Improve website functionality
- Understand visitor behaviour
- Monitor website performance
You may disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some website features.
4. Protection of Your Information
We take reasonable administrative, technical, and physical measures to protect personal information against unauthorised access, alteration, disclosure, misuse, or loss.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we make reasonable efforts to protect your information, absolute security cannot be guaranteed.
5. Sharing of Information
We may share personal information only where reasonably necessary, including:
- With healthcare professionals involved in your treatment
- With trusted service providers assisting with appointment management, website hosting, maintenance, communication, or related services
- Where required by applicable law, court order, or government authority
- Where necessary to protect the legal rights, safety, or security of patients, staff, or the clinic
Where third-party service providers are used, we expect them to maintain appropriate confidentiality and data-protection standards.
6. Medical Records
Information collected during consultation and treatment may form part of your confidential medical record.
Such records are maintained in accordance with applicable healthcare requirements and professional ethical standards. Access is restricted to authorised personnel involved in your care or otherwise permitted under applicable law.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide ongoing healthcare services
- Maintain appropriate medical records
- Meet legal and regulatory obligations
- Resolve disputes
- Enforce applicable policies and rights
When information is no longer required, it may be securely deleted or archived as permitted or required by applicable law.
8. Your Rights
Subject to applicable laws and regulations, you may request to:
- Access your personal information
- Correct inaccurate or incomplete information
- Update your contact details
- Request deletion of personal information where legally permissible
- Withdraw consent for non-essential communications
Requests may be made using the contact details provided below.
9. Children's Privacy
Our healthcare services are available to patients of all age groups, including children.
Where personal information relating to a minor is collected, we seek to do so with the knowledge and consent of a parent or legal guardian and for legitimate healthcare purposes.
10. External Websites
Our website may contain links to external websites for convenience or informational purposes.
NEXT STEP REHAB & DENTAL CARE is not responsible for the privacy practices, security, content, or policies of third-party websites. Users are encouraged to review the privacy policies of those websites independently.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, or applicable legal and regulatory requirements.
Any updated version will be published on this page along with its effective date.
Your continued use of the website after an updated policy is published may constitute acceptance of the revised policy to the extent permitted by applicable law.
12. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise applicable privacy rights, please contact us:
NEXT STEP REHAB & DENTAL CARE
Address: 1st Floor, VIM-115, Pt Raghunath Murmu Road, above Apollo Pharmacy, near Sai Baba Temple, Phase 6, Sailashree Vihar, Chandrasekharpur, Bhubaneswar, Odisha – 751021
Phone: +91 9438011319
Email: nextstepdentalclinic@gmail.com
Website: www.nextstepdentalclinic.com